A new year can be a great time to retrench and prepare for the months ahead. Before jumping into new projects in 2026, take a few minutes to make sure everything is set up correctly. A short review now can help prevent delays, returned applications, or confusion later, especially once a project is active. Reviewing your information ahead of time helps ensure a smoother experience for you and your customers.
1. Confirm Your Public Listing
Make sure homeowners can find and contact you correctly.
- Review your Find a Contractor listing. Is it accurate?
Confirm:
- Business and contact information.
- Service area. To do this, spot-check with a few ZIP codes from counties where you work to confirm that you appear to customers in the correct geographic areas.
- Services selected.
If any of these are not correct, contact the Contractor Support Team (info at the bottom of this article).
2. Confirm Eligibility Basics
Make sure the projects you sell are eligible before submitting.
- Confirm the property is served by a participating utility and understand how utility service affects eligible measures and financing. This FAQ provides a succinct guide. How Utility Service Affects Eligible Measures (FAQ).
- Explore Eligible Energy Measures for your services.
3. Be Ready to Explain Financing
Prepare your team to present GoGreen clearly to homeowners.
- Use the Loan Calculator to explain monthly payments and available financing options.
- Review required documentation in the GoGreen Home Portal FAQ.
4. Review Lenders & Support Path
Start the year knowing how financing and support work.
- Review Participating Lenders and note key differences
- Review where to go for support:
- Lender processing questions → Participating Lender
- Active loans or stuck projects → Discussion tab in the NGEN portal (lenders and program support)
- Program rules, eligibility, contractor resources, platform issues → GoGreen Home Contractor Support (EGIA): gogreen@egia.org | 888-987-3443.
Questions? Contact GoGreen Home Contractor Support (EGIA): gogreen@egia.org or 888-987-3443.