A contractor in Los Angeles County asked: "How does on-bill repayment work?"

Answer: On-bill repayment, also known as OBR, allows the business owner to repay their private financing agreement for their energy upgrade through their monthly utility bill. The customer must use a GoGreen Business finance company that offers OBR (find them on the Financing Options page) and receive electricity or gas service from a utility that supports OBR. The three utilities that currently support OBR are Southern California Edison, SoCalGas, and San Diego Gas & Electric. PG&E will begin offering this feature soon.

Helpful Resources & Training for Your Business

Could you use some tools to close more deals and help more customers make energy upgrades? Contractor University powered by EGIA is the leading membership organization providing business development training and education for contractors. Thanks to GoGreen Business’s partnership with EGIA, you can now access a subset of the educational resources from Contractor University, such as the materials linked below, every month at no cost as part of this newsletter.

In this episode of Seizing the Summer, you’ll learn key strategies to enhance customer satisfaction by offering financing, as well as pros and cons of different types of payment plans and some crucial discussion points around financing.

It’s important to remember that in sales, no one thing will work 100 percent of the time. An important key to this is understanding your customers’ concerns and minimizing risk for them, without giving away price discounts.