Bringing a GoGreen Financing project to the finish line is a team effort. Knowing who to direct your customers to when they have questions can save you valuable time and money.
If your customers have questions about their specific loan/project such as…
- Status of their credit application
- The GoGreen Home Portal
- Updates to the cost of the project
- Credit scores
- Interest rates
- Downpayments
- Rebates
- Property eligibility
- Refinancing
- Other questions about the underwriting process
…have them reach out to their chosen lender directly either by phone or email using the GoGreen Home lender chart for reference.
If your customers have general program questions such as…
- How to start a project
- Eligible upgrades
- Choosing a lender
…have them reach out to the GoGreen Financing team by filling out the Contact Us form. Customers can indicate whether they would like to be reached by phone or email.
PLEASE NOTE: The GoGreen Contractor Support Team is available to help contractors only. Customers should contact their lender or the GoGreen Financing team for assistance.