The cold of winter is setting in, and many contractors are preparing to talk to more customers than usual as no-heat calls spike. So how can you ensure you’re making the most of every service call to enhance both service and sales?
In this episode of Cracking the Code, New York Times bestselling author Weldon Long shares a couple of analogies on his way to laying out a proper service framework for the winter months. You’ll walk away understanding how to please more customers and, potentially, increase average tickets in the process.