Seizing the Summer | Employee Training During Peak Season

May 30, 2024

One of the overarching challenges in the summer busy season is that technicians try to work faster, sometimes taking shortcuts in order to get through a higher daily workload. At the same time, technicians are even shorter on time than usual, making it even more difficult to continue a consistent training process that’s crucial to summer success.

This week, we’re joined by Dan Clapper of Interplay Learning, who shares techniques to help you keep the right processes in place during the busy season. In this video, you’ll learn:

  • Creating a culture of always being focused on technician development
  • How short and focused training segments can keep technicians on track
  • Strategies on prioritizing the right training content during summer